Privacy Policy

We always do our best, including improving and maintaining your trust as a user of our website and applications by protecting your personal and confidential information. This Linknau Privacy Policy ("Privacy Policy") aims to help you understand the information we collect or is sent to us, whether offline or online including personal information collected or sent through our site ("Website") and any mobile sites, applications, widgets, and other mobile interactive features (collectively, our "Applications"), through our official social media pages that we control (our "Social Media Pages") as well as through HTML-formatted email messages that we send to you (collectively, including Social Media Pages, Applications, and Website, "Sites"), why we collect it, and how to update, manage, export, and delete your information.

By visiting and registering yourself, you agree to be bound by the following established Privacy Policy. This Privacy Policy may change from time to time and we hope you check it periodically. If you do not agree with any provision in this Privacy Policy, please do not use our website and applications or send personal information to us.

When you create a Linknau Account, you provide personal information including name as per ID card, username, postal address (including billing and shipping addresses), payment information connected to your account. Even if you are not logged into a Linknau Account, you can choose to provide us with information — such as an email address to receive updates regarding our latest services.

Information we collect includes browser type and settings, device type and settings, operating system, mobile network information including operator name and phone number (including landline and mobile phone numbers), and application version numbers. We also collect information about your interactions with our applications, browsers, and devices with our services, including IP address, crash reports, system activity, and the time, date, and referrer URL of your request. We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as web browser storage or application data caches, databases, and server logs.

In general, we ask you not to send or disclose sensitive personal information (such as information about race or ethnicity, political opinions, religion or other beliefs, health, criminal background, or trade union membership) to or through our website or applications.

We will ask for your consent before using your information for purposes not covered in this Privacy Policy. We use the information we collect from all our services for the following purposes:

1. We use your information to provide our services, for example to process conditions you request to display results or to help you share content by suggesting recipients for your contacts.
2. We also use your information to ensure that our services function as intended, such as to monitor or resolve issues you report to us. We use your information to improve our services.
3. We use data for analysis and measurement to understand how our services are used. For example, we analyze data about your visits to our site to optimize product design.
4. We use the information we collect, such as your email address and phone number, to communicate with you directly. For example, we may send you notifications when we detect suspicious activity, such as attempts to sign in to your Linknau Account from unusual locations or devices. You may receive notifications about future changes or improvements to our services. If you contact Linknau, we will track your request to help you resolve issues related to the use of our website and applications.
5. We collect information about your location when you use our services, which helps in the process of picking up and delivering Linknau user packages. Your location can be determined with varying degrees of accuracy by:
6. 1. GPS
   2. IP Address
   3. Sensor data from your device
   4. Information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices

   The types of location data we collect depend on your device and account settings. For example, you can turn on or off your Android device's location using the device's settings app. You can also turn on Location History if you want to create a private map of places you go with your signed-in devices.

All Linknau products are built with strong security features to protect your information at all times. The insights we gain from maintaining our services help us detect and automatically block security threats from reaching you. If we detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.

We work hard to protect you and Linknau from unauthorized access, alteration, disclosure, or destruction of information we hold, including:

1. To keep your traffic data private, we use encryption.
2. To protect your account, we offer a range of security features like Safe Browsing, Security Checkup, and 2 Step Verification.
3. We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems.
4. We restrict access to personal information to Linknau employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When you use Linknau services, we collect data. The information we collect, why we collect it, and how we handle your data is described in our Privacy Policy. This retention policy describes why we hold different types of data for different periods of time.

Our services also use encrypted backup storage as a layer of protection to help recover data from potential disasters. Like the deletion process, things like routine maintenance, unexpected power outages, bugs, or errors in our protocols may cause delays in the processes and timeframes described in this article.

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy and in accordance with applicable laws and regulations.

1. If you wish to stop receiving marketing communications from us at any time, the easiest way to do so is by using the unsubscribe function in the marketing communications you receive. You can also notify us by email, phone, or writing to us using the contact details at the bottom of our website.
2. To review, correct, update, suppress, delete or limit our use of your personal information that has been previously provided to us, please contact us by email, phone, or writing to us using the contact details at the bottom of our website and clearly describe your request. In your request, please verify what information you would like to have changed, whether you would like to have your personal information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information.
3. We will try to comply with your request as soon as reasonably practicable. Please note that despite our best efforts, there may be residual information that will remain within our databases and other records, which will not be removed or changed. Further, please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. (For example, if you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion).

We build privacy that works for everyone. It’s a responsibility that comes with creating products and services that are free and accessible to all. We look to these principles to guide our products, our processes, and our people in keeping our users’ data private, safe, and secure.

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain Services, email notification of Privacy Policy changes).

If you have any questions regarding this Privacy Policy, contact us via email at support@linknau.id.